Shipping Policy

Thank you for choosing Jelly Crystal. We take pride in ensuring your orders arrive safely and on time. Please review the following information to understand our shipping procedures.

Where We Ship

We happily ship to all regions within Canada and the United States.

Processing & Fulfillment

• Orders are prepared for shipment within 1–3 business days (excluding weekends and holidays).
• Once dispatched, you’ll receive a confirmation email with tracking details.

Shipping Rates

To keep things simple, we offer flat-rate shipping with free shipping thresholds:

• Canada: 7 CAD per order | Freeshipping on orders 69 CAD+
• U.S.: 7 USD per order | Freeshipping on orders 69 USD+

After Your Order Ships

• Track your package using the tracking information provided in your shipping confirmation email.
• Ensure your shipping address is accurate at checkout—we can’t redirect packages after dispatch.

Questions? We’re Here to Help!

For any shipping concerns, contact us at support@jellycrystal.ca.

We appreciate your support and work hard to make your shopping experience effortless!